Canada · Checked 17 September 2026
If you lost your job and can work
Employment Insurance, usually called EI, can provide regular benefits to eligible people who lost insurable employment through no fault of their own. You generally need sufficient insurable hours, must be available for work and must actively look for it.
The required hours depend on your situation, including the unemployment rate in your region. The reason a job ended matters too. Apply promptly and let Service Canada assess the claim instead of assuming eligibility from a single number.
Keep a record of job-search activity and complete the required reports. Regular EI is not simply a payment for anyone whose household income has fallen.
If illness prevents you from working
EI sickness benefits can provide up to 26 weeks of assistance to eligible people unable to work for medical reasons. A medical certificate must show the inability to work and approximately how long it is expected to last.
First check whether your employer provides paid sick leave or a short-term disability plan. Tell the relevant service about other payments so you understand how they fit together. Medical evidence alone does not remove the other EI eligibility conditions.
If you need time to care for your child
Your own sickness claim and leave to care for a child are different questions. Ask your employer about applicable leave and any paid benefit. Employment standards depend on the province or territory and, for some jobs, federal rules.
A right to take leave does not necessarily mean the employer must pay you. Explain whether the need is a short emergency, a planned absence or ongoing care so the employer can identify the relevant policy or legal provision.
Update family finances through the right services
If child support needs reviewing, ask how to change the existing agreement or order. Reporting job loss to an enforcement office is not the same as obtaining a different support amount.
The Canada child benefit uses tax and household information. Keep annual returns up to date and report relevant changes in care, address or relationship status under the CRA’s reporting rules. A drop in this month’s wages does not automatically create an immediate matching increase in CCB.
A short first-week checklist
- Get the employment, income and medical information needed for the relevant application.
- Ask about employer payments and check the appropriate EI benefit.
- Keep a record of the application and respond to requests and reporting deadlines.
- List essential costs due before a decision is likely.
- Contact local assistance or housing services if the immediate gap puts essentials at risk.
This guide explains general rules and services. It does not assess your individual case.
Official guidance and sources
Information checked on 17 September 2026.
Based on the original article by Magnus Hjelmér.