Terms of Use

1. Who we are

The Co-parenting app and this website are provided by Happy Parents AB, company registration number 559197-1717, Kornhamnstorg 49, 111 27 Stockholm, Sweden. You can reach us at hello@co-parenting.app.

These terms apply when you use the app or the website. If you do not accept them, please do not use the service.

If you live in the United States, additional terms apply to you, covering warranties, our liability, children, and your state privacy rights. They are set out in the United States Addendum, which forms part of these terms and, for you, overrides anything below that conflicts with it.

2. What the service is

Co-parenting is a tool that helps separated parents organise the practical side of raising a child in two homes: a shared schedule and calendar, messages, lists, photos, shared child information and a record of shared expenses.

The service is a planning and communication tool. It is not legal, medical, psychological or financial advice, and nothing in it — including anything in our knowledge library — is a substitute for advice from a qualified professional about your own situation.

3. Your account

You must be 18 or over to create an account for yourself and to hold a subscription.

A parent may invite other people into a group: the other parent, their children, and other adults around the child such as grandparents or a family friend. A parent may also give a professional, such as a mediator or a social worker, access to the group.

If you invite someone, you are responsible for that decision. You choose what each person can see, and you can withdraw their access. Children's accounts are created and managed by a parent, who is responsible for their child's use of the service.

4. Subscriptions and payment

One subscription covers everyone in a group. Only one person pays; everyone else has a free account.

Subscriptions are sold and billed through the Apple App Store or Google Play, not by us directly. Apple or Google is the seller for that purchase. Their terms govern the payment itself, including renewal, price changes and refunds. To cancel, change payment details or request a refund, use your Apple or Google account — we cannot do it for you.

New users get a free trial period. Unless you cancel before it ends, it becomes a paid subscription at the price shown to you before you confirmed. Separate offers made through a municipality or a partner may run for a different period and on different terms, which are stated where that offer is made.

5. When a subscription ends

The service is available to a group only while there is an active subscription behind it.

If the subscription is cancelled or lapses, everyone in that group loses access — both parents, the children and any other invited adults — not only the person who was paying. Any adult in the group can start a new subscription — either parent, or another adult the parents invited — and when they do the group's information is restored as it was.

We keep the group's information available while at least one member of the group has an active account, and for six months after that. After that period it is deleted.

6. How you must behave, and message screening

Use the service for organising the care of your child. Do not use it to threaten, harass, defame or abuse anyone, to share unlawful material, or to impersonate someone else.

All messages pass through an automated filter before they are sent. Depending on what the filter detects, a message may be shown back to the sender with a suggested rewrite, or refused and not sent at all. A stricter setting is available, which applies to messages in both directions.

The filter is automated and imperfect. It may refuse a message that was not intended to cause offence, and it may allow one that does. We do not routinely read your messages, and the screening does not mean we monitor or approve what is sent.

7. Content you and others share

You keep ownership of what you put into the service. You give us permission to store, process and display it as needed to run the service for you and the people you share it with.

Where information is shared with another member of your group, it is their record too. If you delete your account, we will not delete shared items — messages, schedule history, agreed changes, shared expenses — from the people who still rely on them. This is deliberate: a shared history that either side could erase would be worth very little to either of you.

Your rights over your personal data are described in our Privacy Policy.

8. Exported records

You can export message logs and change requests as a PDF file. We have built that export to stand up to scrutiny: it carries proof that it has not been altered after the fact, and we have made reasonable efforts to make it suitable for use as evidence in any court. Exports have been used successfully in court proceedings.

We make no warranty about any of this. Whether a particular court, authority or other body accepts a particular document is that body's decision, and rules of evidence differ from country to country. Nothing we say about an export is a promise that it will be admitted, or that it will be given any particular weight if it is.

An export is a record of what happened in the app. It is not legal advice, and we are not your records custodian, your lawyer or an expert witness. We do not certify records for any proceeding and we do not appear in them. If a record matters to a legal matter, take advice from your own lawyer about what they need.

9. Changes to the service and to these terms

We develop the service continuously, and features may be added, altered or withdrawn. We may make changes for the following reasons: to improve or maintain the service; to keep it secure; to comply with the law; to reflect a change in a third-party service we depend on; or to reflect a change in how the service is provided.

If we make a change that materially and negatively affects your use of the service, we will tell you in advance and you may end your subscription.

We may update these terms for the same reasons. If a change is material, we will tell you before it takes effect.

10. Our responsibility

We provide the service with reasonable skill and care, but we do not promise that it will be uninterrupted, error-free, or that it will always be available.

We are not responsible for:

• what you or any other user writes, shares or agrees to in the service;
• decisions you make about your child, your schedule or your finances;
• any dispute between you and the other parent, or the outcome of any legal proceedings;
• messages that the filter refused, or messages it allowed;
• a failure caused by your device, your internet connection, or the App Store or Google Play.

Where we are liable, our total liability to you is limited to the greater of the amount paid for the subscription covering you in the twelve months before the event giving rise to the claim, or EUR 100.

Nothing in these terms limits liability that cannot be limited by law. This includes liability for death or personal injury caused by negligence, for fraud, and your rights as a consumer under mandatory Swedish and EU law, which are not affected by anything written here.

11. Ending the agreement

You can stop using the service at any time by cancelling your subscription with Apple or Google and deleting your account in the app's settings.

We may suspend or close an account that seriously or repeatedly breaches clause 6, or where we are required to by law. Where we can, we will tell you why and give you an opportunity to respond.

12. Law and disputes

These terms are governed by Swedish law. If you live in another EU or EEA country, you keep the protection of any mandatory consumer rules that apply where you live.

If you live in the United States, this clause does not apply to you. See the United States Addendum instead.

If you have a complaint, please contact us first at hello@co-parenting.app. If we cannot resolve it, you may refer the matter to Allmänna reklamationsnämnden (ARN), Box 174, 101 23 Stockholm, arn.se.